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I'll forever be scarred by a web app I made to make the workflow in a mainframe terminal obsolete. Was so proud of what I'd done and all the theoretical produc
by PakG1 8y ago
I'll forever be scarred by a web app I made to make the workflow in a mainframe terminal obsolete. Was so proud of what I'd done and all the theoretical productivity I had enabled (hey, I calculated the numbers, and the manager signed off on it!).
But my only lasting memory of that app is that it probably didn't increase productivity as much as I thought it did when I looked at how they used it day to day, and only succeeded in giving them carpal tunnel syndrome due to all the extra mouse-clicking. The final conversation I had with those users is how their wrists were starting to hurt so much. But hey, I was moving on to another project. Hey, sorry to hear, here are some exercises for your wrists, see ya. Oh, by the way, did you ever try Powerball? Supposed to do wonders to make your wrists stronger.
I try not to be so narrow-minded about app design after that.
Pretty does not necessarily equal functional, useful, or value-adding.
edit: In retrospect, those users grocked that terminal interface with all their key shortcuts the way a seasoned developer or sysadmin would grock emacs. Imagine forcing such a guy to use point and click instead for everything. You'd have a riot. I can't believe I didn't see it at the time. Young and naive, and now also regretful for all those people's wrists.
- Roboprog 8y agoBank tellers went through this in the 90s. You could tell when they swapped out their terminals for Windows. No more machine gun F key navigation, hello “hunt n grunt” cruising with the mouse.
- ilikehurdles 8y agoThis is what I’m increasingly going through with apple’s Touch Bar. Half the time I’m accidentally hitting it when I don’t mean to, and the other half of the time I have to look down, as a touch typist, to find the “button” I want.