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It also sounds like they didnt understand the user's needs. A little user research at the beginning would have highlighted what information was needed, with th
by jaredwiener 8y ago
It also sounds like they didnt understand the user's needs. A little user research at the beginning would have highlighted what information was needed, with the time constraints.
- boudin 8y agoIndeed. Usually the number of actions to get to something or do something is a big part of UX. It becomes critical when the software is a tool used for repetitive tasks. This sounds like a project where the users haven't been involved at all, I'm surprised it wasn't noticed earlier.