I opened the iPhone app, went to setting, turned it off. Then back out and in ... and it’s on again. Tried several more times - it shows “off” when clicked, bu

I opened the iPhone app, went to setting, turned it off. Then back out and in ... and it’s on again. Tried several more times - it shows “off” when clicked, but back on when I re-enter. I will try again from a desktop when I am next to one. I assume it’s incompetence rather than malice, but.... understandably, incompetence never works for the users, only against them.