Agreed. Slack is also awesome in this respect. You file a ticket and a human answers it quickly and it doesn’t matter if you are the IT department asking the qu

Agreed. Slack is also awesome in this respect. You file a ticket and a human answers it quickly and it doesn’t matter if you are the IT department asking the question or just a regular user in the enterprise. They even offer live chat. I have no idea how to file a bug / feature suggestion with google. Big missed opportunity.