This is a big stain in the 'new MS' (really it's just the old MS) and we should hold Satya to account on this one. It's mind boggling how so much money and so

This is a big stain in the 'new MS' (really it's just the old MS) and we should hold Satya to account on this one. It's mind boggling how so much money and so many 'smart' Engineers could just run a product into the ground. Skype needs to be analyzed for why it's such a product failure. My guess: it's mostly driven by strategic objectives (i.e. downloads, revenues) and the Engineers may care, but that 'user experience' is not a primary concern. It blows my mind how Google, MS and others don't yet grasp this, and how even 'changing interfaces' has a considerable usability cost. We use ZOOM now for most things, it's very reliable, but the interface is kind of weird.