My favorite takeaway from the book was the concept of pinball: if you win, you get to play again. Also the Mushroom Theory of Management. Easy to encounter tha

My favorite takeaway from the book was the concept of pinball: if you win, you get to play again. Also the Mushroom Theory of Management. Easy to encounter that firsthand. "keeping them in the dark, feeding them shit, and watch them grow." https://en.wikipedia.org/wiki/The_Soul_of_a_New_Machine#Themes https://en.wikipedia.org/wiki/The_Soul_of_a_New_Machine#Them...