3 ms·

Google has always seemed actively hostile when it comes to support, since they don't like to leave any power in the hands of a human when an algorithm could do

by mark-r 8y ago

Google has always seemed actively hostile when it comes to support, since they don't like to leave any power in the hands of a human when an algorithm could do it more efficiently. Is cloud any different?

ernsheong 8y ago
You can go to https://cloud.google.com/support/docs/issue-trackers https://cloud.google.com/support/docs/issue-trackers and open a ticket at the respective product issue tracker. To get more hand-holding support, it's the same as AWS, i.e. you pay for it: https://cloud.google.com/support/ https://cloud.google.com/support/
- rexarex 8y ago
  Hostile answer further discredits google support
  - ernsheong 8y ago
    How is this answer hostile?
- mark-r 8y ago
  It would be interesting to hear some contrasting reports from people who have actually needed support.