Did you try contacting them at support@nominum.com (as opposed to Akamai's support)? While Nominum was absorbed by Akamai they still run largely as a separate e

Did you try contacting them at support@nominum.com (as opposed to Akamai's support)? While Nominum was absorbed by Akamai they still run largely as a separate entity. Cannot guarantee it will work but it wouldn't hurt to at least try. We used to have Nominum as a vendor, and would still use @Nominum.com for support even after the acquisition.