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I think you're taking it too far. I agree that technically it's breach of contract. The trouble is that humans who aren't lawyers think of tickets as options i
by barrkel 8y ago
I think you're taking it too far.
I agree that technically it's breach of contract. The trouble is that humans who aren't lawyers think of tickets as options instead of futures. They think they're buying the right to board instead of an obligation to board.
I can also see the human-positive side effect. The marginal cost of an extra bum in a seat isn't high, so it makes sense to fill up the plane, but the economics only work out if there's enough people who pay more.
There are lots of ways to differentiate between these sets of people - service levels, flexibility, calendar patterns. But the internet reduces the price information asymmetry that calendar patterns rely on, and so we've come to this court case: making it a hard constraint rather than hoodwinking the relatively price insensitive business traveller.