I think when it truly clicked for me was when they had a workable ecperience (old reddit) that was made pretty great by a plugin (reddit enhancement suite), and

I think when it truly clicked for me was when they had a workable ecperience (old reddit) that was made pretty great by a plugin (reddit enhancement suite), and then when they did their redesign in an attempt to make RES obsolete, they managed to make something even worse. They had a perfect opportunity to just roll all of RES's functionality into reddit, and messed it up. Can't even collapse comment trees in the browser app, but you can on mobile.