That sucks, I can imagine it being very unclear. > I do like that you're trying to be sympathetic to Google. I'm only offering up an alternative hypothesis. I

That sucks, I can imagine it being very unclear. > I do like that you're trying to be sympathetic to Google. I'm only offering up an alternative hypothesis. I have very mixed feelings about Google products and services like many people, but I have seen them be responsive and useful particularly through developer evangelism channels.