Had the same experience with Basecamp, except after cancelling, circumstances changed and now we're paying customers. It's not common to encounter a company the

Had the same experience with Basecamp, except after cancelling, circumstances changed and now we're paying customers. It's not common to encounter a company these days that thinks the customer experience is more important than the quarterly revenue numbers. Todoist is another such company. I tried their premium plan a while back and it wasn't what I was looking for. It was remarkably easy to cancel. Work changed, and I didn't hesitate to buy a subscription.