Same thing happened to me on PayPal when I reported a fraudulent transaction. Automated process said nope it’s not fraudulent and I was unable to appeal this.

Same thing happened to me on PayPal when I reported a fraudulent transaction. Automated process said nope it’s not fraudulent and I was unable to appeal this. It wasn’t until a few times contacting them and DMing their support team on twitter that I was able to force an actual person to look at the obviously fraudulent transaction and fix it up instantly. The algorithms suck, if I say someone took money from my account with an email and name that I’ve never seen before then you can’t just say nope not fraudulent!