I learned my lesson about these sites the hard way. Hidden fees, reservations impossible to cancel or reschedule, services that were billed as "free" that actua

I learned my lesson about these sites the hard way. Hidden fees, reservations impossible to cancel or reschedule, services that were billed as "free" that actually weren't, etc. When I've asked individual hotels about this, they've told me the booking sites pay them so little money they have to nickel and dime customers for everything just to break even. Now I only use the booking sites to find out which hotels are near where I want to go and possibly available, and I make the reservation by going to the hotel's website or calling them directly. It always works out better this way.