I feel lucky to have had this experience with a regular Amazon account. It has made me realize that this is a regular part of doing business with such companies

I feel lucky to have had this experience with a regular Amazon account. It has made me realize that this is a regular part of doing business with such companies and is to be expected. Internet accounts can all be closed at any time for no reason and they will be. I would never in a million years invest in iOS or Android apps whose success depends on these stores ran by artificial intelligence aka human stupidity. I feel bad for people that do like this couple, but I hope the more stories like this come out, the more people will be aware of this situation, a situation unlikely to change soon. This is the Internet we've allowed to be built because we value profits over anything else. Imagine if the power company just shut off the power for no reason despite you paying the bill or the mortgage company came and took your house away by force despite you being paid up. We have laws against such things because we know they would happen if we didn't. Yet we allow these Internet companies to do whatever they want. This is what they will do without regulation. At this point it's so widely known that it shouldn't be a surprise. These two owners failed to do a proper risk analysis for their business and they got burned. I hate to blame them when it's our lack of laws and regulations that allow this, but in the known absence of such laws and regulations the ultimate responsibility rests with them: they trusted an untrustworthy company and got burned. Welcome to the club. Next time, they should spend a few million dollars (just enough to outspend the big tech companies) greasing palms in Washington and getting regulations changed in their favor before starting a business. That's the American way, after all.