4 ms·

I don't think I'm going to tip through Doordash anymore. It's robbery that they misled users by saying the tips go 100% to the driver and it turns out this is n

• foobiekr 8y ago
  the problem to be solved is how to tip cash and still expense it. At least my employer will not reimburse a tip above a small one-person amount which makes not tipping on the CC problematic.
• SirensOfTitan 8y ago
  I just stopped using Doordash. I’ve had drivers drive hours out of their way to pick up food because doordash had incorrect restaurant location data. I’ve had orders where drivers just drive home and never pick up my order. Each time it is hellish trying to get support to do anything about it. Doordash, like most food delivery services, takes much more of a cut out of the delivery experience than the value they provide. These apps are glorified CRUD apps with little differentiating them. If anything goes wrong it often is a nightmare, and I’ve never had an experience where one of these apps has correctly detected and fixed an issue with a delivery—each time I have to identify then fight their dark patterns to get a human to help me. Uber categorically improved taxi service for consumers at the very least. These food delivery apps have honestly made the experience worse for consumers and for drivers.