3 ms·
What about a "Feedback" link, in the header or footer, which leads to a page with a text box, and a "Submit" button? That's what we had back in the 1990's, and
by ken 8y ago
What about a "Feedback" link, in the header or footer, which leads to a page with a text box, and a "Submit" button? That's what we had back in the 1990's, and it worked perfectly well. It can be anonymous, or you can ask them to leave an email address so you can respond to them individually.
Also: how about a feedback@ or support@ email address, and link to it on your webpage? (The form mentioned above can work by sending email to this address, even, so everything goes to the same place.)
RFC 2142 defines "webmaster@" (alias: "www@") as the standard email contact. I think it was a good idea, but I don't know how common it is any more.
I like to report bugs whenever I find them, but it's surprisingly difficult to find any sort of feedback mechanism for most webpages. Half the time, "tweet sarcastically in frustration" is actually the best option.