I’ve personally rolled out a Freshworks implementation, and am quite happy with their products. They offer Freshdesk for a customer support portal/ticketing sy

I’ve personally rolled out a Freshworks implementation, and am quite happy with their products. They offer Freshdesk for a customer support portal/ticketing system, and Freshchat for live chat. Total cost is a fraction of what you’d pay for Intercom, and the products are continuously adding new features.