Unfortunately their web player has issues with recognizing some paid accounts. I have a grandfathered $5/mo no ads account. My corporate firewall settings prev

Unfortunately their web player has issues with recognizing some paid accounts. I have a grandfathered $5/mo no ads account. My corporate firewall settings prevent me from using the desktop Spotify client. The web player still plays ads for me when I'm signed in to my account. When I raised this issue with Spotify support, they were friendly and professional but the answer boiled down to "use the desktop client, the frontend sees your legacy paid account as a free one and we're not going to update our code to handle it." I use an adblocker on Spotify to get the ads-free experience I pay the company for.