3 ms·
He last used Intercom 3 years ago but is just writing about it now. A LOT has changed in 3 years. I’ve used the product on multiple projects over the years an
by dylanz 8y ago
He last used Intercom 3 years ago but is just writing about it now. A LOT has changed in 3 years.
I’ve used the product on multiple projects over the years and it’s matured a lot over time. We use it as a support tool and a way to identify qualified leads. It’s also handles our targeted email campaigns. Their support staff is incredibly on point as well. I personally think it’s a fantastic way to engage customers. Seeing that little bubble in the corner of every site kinda drives me crazy, but I know where to go if I have a question.
- dewey 8y agoThey specifically say that it's not about the product itself but the concept of these on-page assistants. > It’s mostly about intercom as a concept, rather than a specific implementation.