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I wonder if 'Intercom makes no difference in conversion' is the rule or the exception. I wish there was a meta study. Also, it's worthwhile to mention that ther
by JackPoach 8y ago
I wonder if 'Intercom makes no difference in conversion' is the rule or the exception. I wish there was a meta study. Also, it's worthwhile to mention that there are 100% free really good Intercom alternatives, like https://www.bitrix24.com/tools/contact_center/ https://www.bitrix24.com/tools/contact_center/ and https://www.tawk.to/features/ https://www.tawk.to/features/
- noer 8y agoWhile a meta study might be helpful directionally, it's really something that every product should consider testing. Different customers/users want different things and it's probably worth doing your own test if you're curious.
- seanwilson 8y ago> Also, it's worthwhile to mention that there are 100% free really good Intercom alternatives When I was looking into this, I think live chat really is something where you want them to have a paid business model because of its importance.