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I had terrible experience with Gumroad (more info: https://news.ycombinator.com/item?id=13139000 https://news.ycombinator.com/item?id=13139000) and even pinged
by giis 8y ago
I had terrible experience with Gumroad (more info: https://news.ycombinator.com/item?id=13139000 https://news.ycombinator.com/item?id=13139000) and even pinged you on quora: https://qr.ae/TUrSmp https://qr.ae/TUrSmp No response what so ever. I still believe Gumroad provides one of arrogant customer support I ever received.
If you have 'startup' with so many unhappy customer - its expected to fail. https://gumroad.pissedconsumer.com/review.html https://gumroad.pissedconsumer.com/review.html
Focus more on being open, transparent and being kind. Good luck!