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> Every time they build something good (Reader, Inbox) eventually they will kill it even despite users clearly opposing the decision. To be fair, users aren’t
by hk__2 8y ago
> Every time they build something good (Reader, Inbox) eventually they will kill it even despite users clearly opposing the decision.
To be fair, users aren’t customers. People don’t have any right regarding your product if you give them for free.
- maxxxxx 8y agoThis is getting old.
- andrewla 8y agoThose are by analogy, but in the case of Fiber, which we're talking about here, the users are customers. So what rights do they have now?
- mmmmmmmmm 8y agoThey have the same rights they've always had. They'll just purchase internet from a different ISP.
- apexalpha 8y agoThank god we have GDPR in the EU so you absolutely can't use this argument anymore. It's both wrong and a failure to engage in a meaningful debate about one of the biggest companies of our time and how they treat and value their customers / users.
- tanilama 8y agoThere are survey companies out there paying people to offer their opinions on various stuff. Google gets this for free. Yes, you can see Google users aren't customers, they are more like unaware/unpaid workers, providing free tuning service to Google's always hungry data analytic engine.