https://www.techdirt.com/articles/20161220/12411836320/software-company-shows-how-not-to-handle-negative-review.shtml https://www.techdirt.com/articles/20161220

https://www.techdirt.com/articles/20161220/12411836320/software-company-shows-how-not-to-handle-negative-review.shtml https://www.techdirt.com/articles/20161220/12411836320/softw... You'd think they'd take a page...