And in most cases incomplete. Those screenshots don't tell them what I'm trying to do (I'm looking for X, how would that show up in a screenshot/video) and they

And in most cases incomplete. Those screenshots don't tell them what I'm trying to do (I'm looking for X, how would that show up in a screenshot/video) and they don't tell them I'm angry because of X (something is missing etc). Sometimes it would be nice if companies just actually listened to user feedback (e.g. app store reviews, bug reports, etc) instead of only going by automatic metrics.