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https://www.smartlook.com https://www.smartlook.com https://www.appsee.com/ https://www.appsee.com/ https://uxcam.com/ https://uxcam.com/ https://userx.pro/
by whoisjuan 8y ago
https://www.smartlook.com https://www.smartlook.com
https://www.appsee.com/ https://www.appsee.com/
https://uxcam.com/ https://uxcam.com/
https://userx.pro/ https://userx.pro/
That's just a small sample of services that allow you to record the user's screen or take screenshots). App session replay software has existed for years, and of course, they capture all the things that are going on the app including checkouts and profile data (unless you flag those screens on the SDK implementation).
Like someone already pointed out, that video or image will likely be stored somewhere (an S3 bucket or some static storage). I think anyone who is implementing these type of SDKs on their app needs to do their due diligence, and not push sensitive data to these third parties.
- oliveshell 8y agoJust checked out userx.pro, and wow: a site that claims to help improve user experience yet hijacks the ‘back’ button. The mind boggles. “Improved retention,” indeed.
- thecatspaw 8y agoI didnt experience any hijacking, even with disabled ublock
- oliveshell 8y agoGood to know... was hoping it might just be a bug.
- igorbiv 8y agoHi! Could you write on what page of website did you find back-button hijack? Actually we don't have so. If it realy happened we'll fix this bug ASAP.
- oliveshell 8y agoOops, I only just now saw this reply! It was the homepage, when I followed the link to it. I was hasty in assuming it was intentional, and I’m glad to hear that’s not the case. I suspect it’s a bug, possibly caused by my use of an ad blocker. (I’m accustomed to sites malfunctioning in certain ways when the blocker is turned on, but I’d never seen it cause me to be unable to use “back” to leave.) If it helps, it happened in Safari on iOS 12.1.4. The content blocker I’m using is ‘1Blocker X’ from the iOS App Store.