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What I hate about company behavior is the lack of leadership compass in knowing what is right and wrong, and instead treating every resource (person) as an expe
by supernova87a 8y ago
What I hate about company behavior is the lack of leadership compass in knowing what is right and wrong, and instead treating every resource (person) as an experiment to see what they'll accept or not. And if they don't hear enough complaints, must've been ok to do.
You can read it in their apologies and the positive spin: "We heard loud and clear the frustration when your compensation didn’t match the effort you put forth."
Heard you loud and clear? What is this, like the American Idol voting contest? Daytime Emmy awards, or public opinion poll, where we have to be asked what we like to be paid?
A proper apology would be: "We know what we were doing was wrong, and we were wrong to do it, and we will not do things like that in the future." Not, "it seems you didn't like what we did, so we'll do something different."
Makes you think they won't apologize for doing fundamentally wrong things until they get called out by public opinion. What types of issues should a company know are not ok / illegal, and what issues are subject to public approval or measuring reception? Shouldn't a CEO know these and apologize accordingly?
Or maybe that is the role of regulation and government to keep the amoral corporate compass calibrated.
- minikites 8y ago>Or maybe that is the role of regulation and government to keep the amoral corporate compass calibrated. That's one of the reasons for government regulation and why you should carefully examine calls for "less government regulation" to see who benefits and who is worse off.
- matz1 8y agoIt should be assumed that company will try to do these kind of thing unless they are forced to do otherwise. Yes it's your role or goverment role to do so
- Consultant32452 8y agoThere's an entire industry dedicated to telling these people how to say these things. I'm confident a consultant provided the exact wording in order to find the best (least bad) long term outcome.
- nihonde 8y agoTo be fair, there is also an entire industry that seizes on genuine expressions of contrition and accountability in order to launch wildly speculative lawsuits, esp. in the USA. The one goes with the other.
- deepVoid 8y agoIt is nice of the customers and employees to express their public complaints about it. More often than not, they just silently leave the platform and will never come back again. Expressing public complaints is a hell more work than jumping to another platform.
- munk-a 8y agoAnd rest assured! The responsible parties (i.e. the ones complaining loudly) will be sacked... just as soon as we get out of this spotlight.
- pssflops 8y agoThe people responsible for sacking those people have themselves just been sacked.
- munk-a 8y agoWe apologize for the lack of professionalism, the above commentor has been sacked - and apparently I have too, it's all a lie- The voice to text program used to generate the above has been sacked.
- baby 8y agoit's not just about people, it's about everything. A company is like an organic entity trying to grow at all cost. It cut corners, it finds loopholes, it even does illegal stuff if it has to. But this is not their fault, it is incentivized by the free market and by capitalism. I'm not sure what's the right answer here. Changing the incentives? Or penalizing companies (that's what we do)? I don't think we're getting rid of the free market any time soon.