So you're suggesting that this is a dark pattern to direct users into thinking that they're leaving a tip when they're not? If Instacart chooses to adopt a sys

So you're suggesting that this is a dark pattern to direct users into thinking that they're leaving a tip when they're not? If Instacart chooses to adopt a system that isn't universally understood and transparent to both shoppers and customers, the onus is on them to make sure that users of the app understand what's going on. If they fail to do so, they should be held responsible for it. Seeing as how thousands of shoppers have organized and signed petitions about this "feature", a clear misunderstanding on the part of shoppers and customers exists here, which demands an explanation as to why Instacart would implement such a confusing, opaque tipping system in the first place. How does that sound like a well-run company to you?