I had a similar experience trying to cancel Dish after a few days because everything I’d been told on the phone, including that there was a 30 day trial period,

I had a similar experience trying to cancel Dish after a few days because everything I’d been told on the phone, including that there was a 30 day trial period, was wrong. I asked them to replay the recording and they just refused. Nothing happened until I filed a BBB complaint. All I wanted to do was return the equipment and cancel my plan. I even offered to pay for the installation time from the technician who came out but they were not having it for some reason.