While the specific examples provided don't provide immediate value, one should not overlook the value of the "Badge of Seriousness". Perhaps the receptionist jo

While the specific examples provided don't provide immediate value, one should not overlook the value of the "Badge of Seriousness". Perhaps the receptionist job at such a firm should be looked at as less of a receptionist job and more of a sales job. If they lose out on business because they are not perceived as a serious firm, then the receptionist job provides quite a lot of value to the company, just not in the "answering phones" sort of way.