I did see that thread, but I wanted to post this here too. If you are worried about incumbents while starting a company, just remember your customers are used t

I did see that thread, but I wanted to post this here too. If you are worried about incumbents while starting a company, just remember your customers are used to being treated like how Jabra treats its customers, and if you treat your customers like Joel does, you shouldn't need to worry too much about customer retention and growth (other aspects nonwithstanding).