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The customers can rally their elected officials to legislate guaranteed 1+ year warranties... this is what European customers did a while back.
by BlackFly 8y ago
The customers can rally their elected officials to legislate guaranteed 1+ year warranties... this is what European customers did a while back.
- darkpuma 8y agoThat won't stop companies from giving customers the run around, therefore it won't obliviate the need to publicly shame companies to get issues resolved. It's not even clear what "1+ year warranty" would mean for many industries in which there isn't a physical good being sold. Don't get me wrong, I'm all for business regulation. I support mandatory warranties and the like. But it's not going to resolve the perceived social issue of customers shaming corporations for bad behavior, because companies will always find new bad behavior that skirts the law. Even if you have a legislature that's on top of the situation, there will still be a delay between when a company invents new bad behavior and when the legislature can create a new law against it. If it's not clear, I disagree that this behavior is even an issue. People shaming companies isn't the problem; companies doing things worth shaming is the problem.