> Watching how their sales systems, repair systems and apple.com are not remotely integrated so everything has to be entered in triplicate That is entirely th

> Watching how their sales systems, repair systems and apple.com are not remotely integrated so everything has to be entered in triplicate That is entirely the opposite of any experience I've had in an Apple store - they seem to have all the info they need (including my email address and card on file) at their fingertips - no re-entry or messing around.