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I'm 100% with you on this. My experience at Apple stores is where the veneer of "Apple" disappears. It's a mess. Hurded into likes. Having to wait 10-15-20 mins

I'm 100% with you on this. My experience at Apple stores is where the veneer of "Apple" disappears. It's a mess. Hurded into likes. Having to wait 10-15-20 mins just to buy something I need zero help for. Watching how their sales systems, repair systems and apple.com are not remotely integrated so everything has to be entered in triplicate. Objectively bad support but with the name "Apple" applied everyone seems to give it pass.

djrogers 8y ago
> Watching how their sales systems, repair systems and apple.com are not remotely integrated so everything has to be entered in triplicate That is entirely the opposite of any experience I've had in an Apple store - they seem to have all the info they need (including my email address and card on file) at their fingertips - no re-entry or messing around.