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The thing I remember most about Office Space is how the questions asked in Contextual Inquiries sound exactly the same as the questions asked by "the two Bobs".
by maire 8y ago
The thing I remember most about Office Space is how the questions asked in Contextual Inquiries sound exactly the same as the questions asked by "the two Bobs".
In the winter of 2008 (the real estate crash) I was in charge of designing a new UI. I sent a UI/UX team to do a contextual inquiry of our biggest users. Unfortunately our Finance customers freaked out at the contextual inquiries because they thought we were getting rid of their jobs!
You tell me if this sounds like a Contextual Inquiry: https://www.youtube.com/watch?v=RkmuI5W694o https://www.youtube.com/watch?v=RkmuI5W694o
- bitwize 8y agoOne time I proposed shadowing one of my company's data analysts to get a better handle on what their job is so I could write code with better knowledge of how the software is actually used. The business analyst, whose job it was to bring the requirements from the DAs to the software engineers, started acting very threatened...