4 ms·
This reminds me of some great customer service I had at a fast food place in the Uk called Leon. I had a problem with a meal, something minor like an over cook
by jonplackett 8y ago
This reminds me of some great customer service I had at a fast food place in the Uk called Leon.
I had a problem with a meal, something minor like an over cooked egg. When I returned it the manager said “Thanks so much for telling me. I will go make sure they do the next one right. And of course here’s a replacement.”
It really stood out to me because of the thank you, not for the replacement meal. Attitude is everything!
- muttled 8y agoIt makes you feel like you're both on the same team!