You're right! Caseworkers are absolutely critical to a functional social services system! Perhaps they could use a records management system that helps them ke

You're right! Caseworkers are absolutely critical to a functional social services system! Perhaps they could use a records management system that helps them keep track of everything across a sizable, and maybe not perfectly coordinated, series of agencies? It might even make it easier to advocate for our vulnerable neighbors and friends who need understanding, compassion, and assistance. Right now I'm sure you're thinking "Surely SF caseworkers have something like that!". And that's a very reasonable assumption to make - they certainly do now. They didn't before, when care and aid for those who are unhoused was more disorganized.