> I'm specifically concerned about one-time digital purchases, where once the customer has the file/valuable info there's nothing to stop them from keeping it a

> I'm specifically concerned about one-time digital purchases, where once the customer has the file/valuable info there's nothing to stop them from keeping it and requesting a refund. It's highly dependent on the product and who you're selling to. What are the specifics? I have a subscription based Chrome extension [1] that will stop working if you refund. I offer 7 day refunds in place of my ability to offer free trials right now. I get minimal refund requests so it's not something I worry about and I'm not going to invest time in winning over people that don't see enough value in the product after seven days. [1] https://www.checkbot.io/ https://www.checkbot.io/