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Hiring side, your first question is a favorite of mine. A corollary to your first outcome is an understanding the candidate's situational awareness. How well t
by cosmie 8y ago
Hiring side, your first question is a favorite of mine.
A corollary to your first outcome is an understanding the candidate's situational awareness. How well the candidate grasps a complex process, organization, problem, etc. Even if they struggle to articulate the complexity well, it's possible to probe their response a bit to grasp if it's an articulation issue or an awareness issue.
Note that there are no right or wrong answers for how they respond, only aligning the the person with the role. If the role is subject to a lot of volatility, complexity, or outside influence, a high degree of situational awareness is critical. For roles that are more insulated, it's perfectly fine if they don't pick up on that stuff.
Same for other aspects of the role. If the workload is fairly monotonous or is a backfill roll with relatively well defined and stable needs, identifying someone that is content and has a preference for that is critical. There's a whole range from repetitive, mind-numbing roles to roles that are dynamic in the day-to-day sense but narrowly scoped around a specific need/focus to roles that are currently ill-defined but will stabilize in the near term to roles that's will be a never ending stream of entropy thrown at you but scoped to a specific dimension to roles that will be a never ending stream of entropy from multiple dimensions.
The bulk of my interviews tend to be exploratory conversations that jump off at this question. Matching the candidate to both the work environment in general and the role in particular, it pre-empts a lot of potential points of friction that would lead to early attrition. And for candidates that get hired, gives me a solid foundation to start with in understanding how to support and manage that individual.
That said, I don't recommend that interviewing style to everyone. If your own situational awareness isn't well developed, it's hard to gauge someone else's from this line of questioning. It can also lead to misreading a candidate's response, as well as making it hard to organically evolve the conversation to dive deeper. Which may or may not be needed for the role you're hiring for, but is something to be aware of.