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They don't act like robots, they design auto-emailers because nobody is forcing them to support their customers. Google's support strategy is so deliberately-n

They don't act like robots, they design auto-emailers because nobody is forcing them to support their customers. Google's support strategy is so deliberately-negligible they could substantially improve their tech support by acquiring Comcast.

kevinyun 8y ago
The Comcast part made me laugh. But yes, sadly even in my experiences, Comcast has better customer support than Google.
sfilargi 8y ago
Unless you are huge corp buying ads by the bucket you are not "really a Google customer", are you?
- deleted 8y ago
  [deleted]
BostonEnginerd 8y ago
Near as I can tell, the only way to make progress there is to know someone on the inside.
- jlarocco 8y ago
  Not true. Having thousands of followers and "going viral" is an equally good method.
  - sfilargi 8y ago
    That's like saying being born rich or winning the lottery is a good method to make money