I attempted to sign up a long time ago, when the only authentication was through FB, which I don't have. So, the email address is in your system but I'm not a m

I attempted to sign up a long time ago, when the only authentication was through FB, which I don't have. So, the email address is in your system but I'm not a member. I cannot sign in or up. Is this something you can fix? I would contact you directly for support.