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I think warranty support and dealer network plays a role in that.
by dharmab 8y ago
I think warranty support and dealer network plays a role in that.
- dsfyu404ed 8y agoWarranty coverage is not that great and dealers are few and far between once you get into exotic stuff. The German stuff available at the Model S price points is not much better (in terms of warranty). The line between exotic and not gets kind of blurry because a lot of the lower end exotic stuff shares a platform with something else so most service can be done at that dealer network. In any case, price determines whether technology is given the benefit of the doubt when it fails. Someone breaks a Harbor Freight tool and everyone blames the tool. Someone breaks a Mac or a Snap On and everyone blames whoever broke it. When Walmart has to recall food it's Walmart's fault for not choosing better suppliers. When Whole Foods has to trash a bunch of lettuce people blame the lettuce makers. When cheap things break, act weird or somehow go wrong they get blamed. When expensive things break or act funny that's how they were meant to be and if you don't like it you were using it wrong or your expectations were wrong. People will do all sorts of mental gymnastics to avoid making expensive things look bad.