How you deliver unpleasant news matters. You will be shunned and bad-mouthed if you don't find amiable ways to deliver unpleasant information. The author Dale C

How you deliver unpleasant news matters. You will be shunned and bad-mouthed if you don't find amiable ways to deliver unpleasant information. The author Dale Carnegie was mostly right; I'm just the messenger. ("How to Win Friends and Influence Others.")