To be fair I hadn't considered it from the point of view of web site copy. I'm writing more about on the phone and face to face communication (having just got o

To be fair I hadn't considered it from the point of view of web site copy. I'm writing more about on the phone and face to face communication (having just got off the phone to a guy working from his flat on his own, who hasn't registered his company yet but talks like he's IBM). I'm surprised I didn't notice your use of we, but to be fair when I linked to Bingo Card Creator I was thinking more about the Kalzumeus blog. So today I've learnt I suck at blogging as I need to be clearer, and make sure I reference the things I'm actually thinking about when I write rather than leaving things open to interpretation. As for the Dale Carnegie reference, any other tips?