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They’re all late because customers are fools and salespeople are liars. Customer: “how long will it take (and therefore cost)?” Three vendors: “less than [the
by jen729w 8y ago
They’re all late because customers are fools and salespeople are liars.
Customer: “how long will it take (and therefore cost)?”
Three vendors: “less than [the other 2 vendors].”
...iterate until “cheapest” solution is reached ... meanwhile the technical staff at the vendors are losing their minds at the sales team, telling them that what they’re specifying is impossible...
Customer, to vendor [cheapest]: “Here’s a contract. We look forward to this project being delivered on time and on budget!”
- GuiA 8y agoGeneralizing, this equates to “projects fail as result of poor/dishonest communication”, which is definitely accurate.
- trainingaccount 8y agoWe sure don't want it to go over time and budget like the last 10 projects.
- Sharlin 8y agoJust need to manage the lazy developers better (read: more) this time!
- sgt 8y agoMore meetings will do the trick. A daily 30 minute standup, and a few alignment meetings scattered throughout the day to identify the technical causes as to why progress is slow. Let's however not go into too much technical detail, but ensure that the developers are aware of what's at stake here.
- avip 8y agoSalesperson to raging customer (aftermath): "We were only able to complete the bathroom in the estimated time. You are welcome to live in it for a reduced monthly fee while we build the rest of the house around you"
- collyw 8y agoIn my experience new build houses and apartments are never on time either.
- Gravityloss 8y agothere was just a recently completed apartment building here which was months ahead of schedule. They tried more agile methods when doing it: daily meetings instead of weekly ones and working more in parallel. It was done by a less dinosaury company called Fira.