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Every damn time. I really wonder whether that system actually helps prevent theft, or if it was originally put in place because stores suspected that theft wou
by dceddia 8y ago
Every damn time.
I really wonder whether that system actually helps prevent theft, or if it was originally put in place because stores suspected that theft would be a problem, and we're just stuck with it now.
Plus, in the couple stores I frequent, there's always an employee standing at the ready to clear out the errors. Which, I imagine, would go a long way toward reducing theft on its own.
Either way, they seem to be universally bad. I can only hope a store tries to buck the trend by turning off the weight check and finds that it causes no problems. Maybe if that happens, the other would follow suit.
- SOLAR_FIELDS 8y agoI know over the years at least some of the systems have either gotten better or more lenient. With Walmart specifically I haven't gotten "Unexpected item in bagging area" in a couple of years at least. It's probably a combination of an improved system on Walmart's part and learning how to place items in the bagging area appropriately on my part. There's obviously a long way to go to make these kind of systems ideal (the UX of entering in produce items is probably the most common frustration for me nowadays) but the all-too-common refrain that I hear that these systems are basically unusable without some employee to constantly babysit them is false, at least at the stores I frequent that have them.