3 ms·

“Please place the item in the bag.” “Please remove the last scanned item from the bag and scan it before placing it in the bag.” “Please wait, help is on the

• dceddia 8y ago
  Every damn time. I really wonder whether that system actually helps prevent theft, or if it was originally put in place because stores suspected that theft would be a problem, and we're just stuck with it now. Plus, in the couple stores I frequent, there's always an employee standing at the ready to clear out the errors. Which, I imagine, would go a long way toward reducing theft on its own. Either way, they seem to be universally bad. I can only hope a store tries to buck the trend by turning off the weight check and finds that it causes no problems. Maybe if that happens, the other would follow suit.
  • SOLAR_FIELDS 8y ago
    I know over the years at least some of the systems have either gotten better or more lenient. With Walmart specifically I haven't gotten "Unexpected item in bagging area" in a couple of years at least. It's probably a combination of an improved system on Walmart's part and learning how to place items in the bagging area appropriately on my part. There's obviously a long way to go to make these kind of systems ideal (the UX of entering in produce items is probably the most common frustration for me nowadays) but the all-too-common refrain that I hear that these systems are basically unusable without some employee to constantly babysit them is false, at least at the stores I frequent that have them.
• driverdan 8y ago
  When was the last time you used self checkout? I haven't seen this problem in years. Older systems had this problem but it has been fixed for a while.