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• I require my bank to be secure, but for the love of god, stop going through ridiculous hoops to convince me that you're secure. Keep reminding me, and I get m
by joeybaker 16y ago
• I require my bank to be secure, but for the love of god, stop going through ridiculous hoops to convince me that you're secure. Keep reminding me, and I get more convinced that I have something to worry about. Part of the genius of Mint was that they only reminded you about security when you needed to worry about it.
• Make transferring, sending, and allotting money easy. It's my money, allow me to do things like set a minimum balance with alerts when I get near it, auto-bill pay should be simple, transferring money to a friend ought to be simpler than writing a check.
• Focus on UX and not features. I'd rather have a bank website that simple to use than one that's loaded with features and is unnavigable.