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What's even more sad about the Twitter thread is that AirAsia Support is responding to everyone that commented in the thread. The responses must be automaticall
by ratsmack 8y ago
What's even more sad about the Twitter thread is that AirAsia Support is responding to everyone that commented in the thread. The responses must be automatically generated and triggered by any one of the comments... Something is definitely wrong with their system.
- pas 8y agoIt seems simply employees got the task of dealing with it. But not doing anything would seem bad, so ... they reply as if every new subthread would be a genuine "bug report". Amazing instance of how not to do teh twitter if you are a corporation.