I've been selling on PayPal for at least 17 years now and never had a problem. My case may be rare but I think the reason is pretty simple, whenever anyone has

I've been selling on PayPal for at least 17 years now and never had a problem. My case may be rare but I think the reason is pretty simple, whenever anyone has requested a refund I've issued it asap, no questions asked. PayPal makes that very easy and last time I looked they made it clear that's what they expect. In their defense, I don't think I can or should expect them to arbitrate a claim for a refund and I can certainly understand why they wont. Paypal really only has two options. They can either say the money stays with the vendor and buyer beware, or the money always goes back to the buyer and the vendor must deal with any issues that arise from a complaint. I have a PayPal debit card so I also use PayPal to make purchases. I like having that protection.